
Users of Amazon's Alexa complained that the voice assistant was not working on Friday morning.
According to the website Down Detector, the problem appeared to affect the UK and parts of Europe and lasted about an hour.
Some users posted on social media that they had been unable to get Alexa to respond or help with their morning routine.
Amazon has not yet posted about the problem.
Alexa powers Amazon's Echo smart speakers, which launched in 2014.
LotterryTreasure Click presenter Lara Lewington said she had been unable to turn off her morning alarm because the voice assistant was not responding.
Yup, it seems to be a thing, people are being ignored or hassled (my alarm wouldn't stop going off, no matter how nicely I asked her to stop). @alexa99, what happened? https://t.co/kdZ3qPI2Z4
— LaraLewington (@LaraLewington) January 21, 2022
is amazon alexa down or is she just ignoring me </3
— paris never loved cait 🐻 (@BECKOLlVERS) January 21, 2022
Amazon @alexa99 seems down this morning. Morning Alarm won’t go off at “Alexa stop” - came back with “sorry something went wrong” 😒
— Ògbóntarìgì Ęléro (@akintunero) January 21, 2022